*Additional time may be charged by 10 minute increments. For couples proceeding with a Gottman Relationship Checkup Assessment, there is a charge of USD$29 regulated by the Gottman Institute to access the online assessment. Please see Gottman Relationship Checkup Assessment for more details
** Note: Multiple hours are required to complete a Psychoeducational Assessment. To calculate the total cost of the assessment, a session fee ($200) is multiplied by the number of hours to complete the entire psychoeducational assessment. These hours may vary according to each child and their needs. You can contact us for more information specific to your situation and assessment needs.
Clients can pay privately and claim their fees on the medical section of their income tax. Our psychological services can be reimbursed through either insurance plans or employee benefits plans. You need to inquire about your individual plan with your provider to determine the amount of coverage your plan offers. All employee benefits plans do NOT allow for any direct billing. We will provide you with a receipt that you can send in to be reimbursed.
Payment options include:
Visa
MasterCard
Interac
Cancellation Policy
If you need to cancel an appointment, please inform us at least 24 hours prior to your appointment time. We would be happy to help find a new appointment time that works for you.
Cancellations with less than 24 hours notice will be considered a late cancellation and will be charged 50% of the session cost. You must pay fee before you schedule your next appointment. Clients who do not show up for their appointments are considered 'no shows'. Clients who miss their counselling appointment are responsible for covering the total cost of their session. Owing accounts must be covered before scheduling another appointment. Late cancellation/no show fees may be waived in the event of an emergency which can include, but is not limited to, an accident, illness or severe weather.
While we may give reminder calls, it is the client’s responsibility to attend their appointment time. If you are unsure of when your appointment is, you can contact our office to confirm. Please note: Non-Insured Health Benefits Program and the Indian Residential School Resolution Health Support Program does NOT cover these fees and will be billed to the client.
Assessment Appointment Cancellations When an assessment appointment is missed or cancelled late (with less than 24 hours notice), clients are responsible to pay the total cost of the first hour or 50% of the total session charge, whichever is greater. This is because assessment appointments are typically reserved in large amounts of time.
Please understand that there are often clients on a waiting list who need our help. By providing proper notice of cancellation, you are giving them the opportunity to get the help they need and so you are not charged for a missed session the you do not benefit from.
If you have questions regarding our fees, please contact us for more information.